Customer service is important to us. We want your shopping experience to be satisfying every time you visit our store, as well as our website. Below, we have placed some links to the most commonly asked questions about ordering. If you don’t find what you need, feel free to contact us.
The best way to clean your Bioballs or other Biolgical Filter Media is to rinse them with pond water. Spraying them with cold, chlorinated tap water will kill off most of the beneficial bacteria lives on them.
The best way to clean your Bioballs or other Biolgical Filter Media is to rinse them with pond water. Spraying them with cold, chlorinated tap water will kill off most of the beneficial bacteria lives on them.